Privacy Policy

Last Updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Contact us for repair services
• Fill out contact forms on our website
• Call our service line
• Bring equipment to our facility
• Sign up for service reminders

This information may include:

• Name and contact information (phone, email, address)
• Equipment details and service history
• Service requests and communication preferences
• Payment information for completed services

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our small engine repair services
• Communicate about your service requests and appointments
• Send service reminders and maintenance notifications
• Process payments and maintain service records
• Respond to your questions and customer service needs
• Comply with legal obligations and protect our business interests

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• With service providers who assist in our operations (payment processors, etc.)
• When required by law or to protect our rights and safety
• In connection with a business transfer or merger
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Website Usage

Our website uses cookies and similar technologies to:

• Ensure the website functions properly
• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website and user experience

You can control cookie settings through your browser preferences. For more details, see our Cookie Policy.

6. Data Retention

We retain your personal information for as long as necessary to provide services and fulfill the purposes outlined in this policy. Service records may be kept for several years to maintain equipment history and for warranty purposes.

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request a copy of your data
• Withdraw consent where applicable

To exercise these rights, contact us at amayahouston@dsscorpengine.com or (620) 478-2598.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

10. Contact Information

If you have questions about this Privacy Policy, please contact us: