Frequently Asked Questions

Most small engine repairs are completed within 24-48 hours. Simple services like tune-ups and oil changes are often done the same day. More complex repairs like engine rebuilds may take 3-5 business days. We'll always provide an accurate time estimate when you drop off your equipment.

Yes, we offer pickup and delivery services within a 15-mile radius of our shop for an additional fee of $25 each way. This service is particularly helpful for larger equipment like riding mowers or generators. We can also arrange pickup for customers who cannot transport their equipment.

We service all major small engine brands including Honda, Briggs & Stratton, Kohler, Tecumseh, Husqvarna, Stihl, Echo, Craftsman, Troy-Bilt, and many others. Our technicians are experienced with both 2-stroke and 4-stroke engines from virtually every manufacturer.

Yes, we provide emergency repair services for critical situations like generator failures during power outages or snow blower breakdowns before storms. Emergency services are available with same-day or next-day completion for an additional rush fee. Call us at (620) 478-2598 to discuss your emergency needs.

Our diagnostic fee is $35, which includes a complete inspection and written estimate. If you approve the repair, this fee is credited toward the total cost of service. We believe in transparent pricing and will never perform work without your approval.

We accept cash, personal checks, and all major credit cards (Visa, MasterCard, American Express, Discover). Payment is due upon pickup of your repaired equipment. For large repairs over $500, we can discuss payment arrangements if needed.

Yes, we provide a 90-day warranty on all repair work and parts. This covers defects in workmanship and part failures. The warranty does not cover normal wear, damage from misuse, or lack of maintenance. We stand behind our work and will make it right if there's an issue.

Our estimates are typically within 10% of the final cost. We thoroughly inspect equipment before providing estimates to avoid surprises. If additional problems are discovered during repair, we'll contact you for approval before proceeding. You'll never pay more than estimated without your consent.

Most lawn mowers should be serviced annually or after every 50 hours of use. This includes oil changes, air filter replacement, spark plug inspection, and blade sharpening. More frequent service may be needed in dusty conditions or heavy use. Regular maintenance extends engine life and improves performance.

Use fresh, clean unleaded gasoline with no more than 10% ethanol (E10). Avoid E15 or higher ethanol blends as they can damage small engine components. For seasonal equipment, consider using ethanol-free fuel or add fuel stabilizer. Never use old fuel that's been stored more than 30 days without stabilizer.

For winter storage: 1) Run the engine until fuel tank is empty or add fuel stabilizer, 2) Change the oil, 3) Remove and clean the spark plug, 4) Clean the air filter, 5) Store in a dry location. For 2-stroke engines, add stabilizer to fuel mix. Proper storage prevents costly repairs in spring.

Consider replacement when repair costs exceed 60% of the equipment's value, or when multiple major components need replacement simultaneously. Engines with cracked blocks, severe internal damage, or those over 15 years old may not be cost-effective to repair. We'll provide honest advice on repair vs. replacement based on your equipment's condition.